Services We Do Not Provide

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While our cleaners do their absolute best to provide exceptional service, below we have listed items that, through years of experience, our cleaners have suggested we not offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss, we want to make sure both you and our staff are happy!

 

• Cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)

 

• No Lifting or moving heavy items (Refrigerator, Stove, Tables, Furniture, etc.)

 

• No moving vases, hung pictures, or other delicate items.

 

• We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.

 

• Removing excessive pet hair from upholstery. While our Deep Clean option does include vacuuming furniture, our staff have found that guaranteeing the removal of excessive pet hair from upholstery is too time-consuming to be economical, and they are never satisfied with the end result. However, they will do their best, and we hope our clients will understand the effort taken.

 

• Cleaning Exterior Windows

 

• Cleaning Mini Blinds. Our cleaners are happy to dust horizontal metal or plastic mini blinds, but we have found that they are easily bent or damaged if anything beyond dusting is attempted.

 

• Removing strong odors (mold, animal waste, smoke, etc.). Again, we will do our best.

 

• Cleaning Dishwashers and Washing Machines

 

• Cleaning Light Bulbs

 

• Cleaning Rodent/Insect Infested Homes

 

• Removing excess paint from surfaces

 

• Post-construction cleaning. We can provide that service, but it does not fall within the parameters of our online booking system and would require an in-person visit to make a quote.

 

• Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)

 

• Heavy marks/stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!

 

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